|Frequently Asked Questions
Q: How can I view the status of my order?
A: Go to Information, then Order Tracking page.
Q: What are your shipping costs?
A: Final shipping costs will be displayed on the invoice you see before confirming your order. Shipping costs depend on the size of the tiles sets you are ordering. As a general guide, 1-4 sets can ship for $6.80 USPS Priority Mail to a US address and 5-15 sets can ship for $13.45 USPS Priority Mail to a US address.
Q: What types of payments do you accept?
A: ManicForMosaics accepts major credit cards through Paypal. Paypal is a secure and encrypted payment provider and your privacy is protected by Paypal's secure servers. We also accept checks and money orders. You can choose your method of payment upon check out.
Q: What are your store policies?
A: See below.
ManicForMosaic respects your privacy. We collect what info we need from you only to make your online shopping experience the very best! We assure you we will NEVER share your information with anyone else. Please note that our payment processor is Paypal. Your payment information is processed through secure servers & your privacy is protected.
We accept all major credit cards & e-checks through Paypal. Paypal is an easy to use and secure way to pay online using your credit card. Please note that you do not have to be registered with Paypal to make a payment through them. If you do not wish to use Paypal we will also accept money orders &; personal checks mailed directly to us. Payments made by mail must be received within seven days of purchase. For customers paying via a personal check, item(s) will be sent after 14 days to allow for check clearance.
We ship via US Postal Service. Items will be shipped out within 2 business days from confirmation of payment. Please be sure to give us your full name & correct shipping address at the time of checkout. We charge ONLY ACTUAL shipping costs to our customers. If, after packing & weighing your item(s), actual shipping costs are LESS than what the customer has paid, we will refund you the overage. If the actual shipping costs are MORE than what the customer has paid, then consider the difference our gift!
Your satisfaction is very important to us. If for any reason you are not satisfied with your purchase, we will accept returns within 15 days for a full refund. Tiles must be in original packaging & in original, unused condition. Credit will be issued after receipt & inspection of return. Shipping costs are non-refundable. Thank you!
Please send all returns to:
4368 Dick George Road
Cave Junction OR 97523